offers a 12-month warranty on all products, unless stated otherwise. Some products will be provided with extended warranty for your peace of mind. Electronics products come with a 3-month warranty. Please refer to the product listing for the warranty period.
You are required to notify legends4x4 within 10 working days in the unlikely event that the item arrives damaged or faulty. In addition to a detailed description, you are required to provide images (or a short video clip if more appropriate) of the damage in order to proceed with the warranty process. Once assessed and approved by our customer service team, you will be contacted to proceed with the return, refund or replacement process. Please do not attempt to return the item without our approval.
To make a claim, you must provide us with a copy of your tax invoice or any kind of proof showing that you purchased the item from us. You need to also describe the problem precisely and provide evidence to support your claim, and state whether you are requesting a replacement, repair, refund or credit.
Refund generally takes up to 2 working days to process and will notify you once the refund has been processed. However, please allow an additional 5 working days on top for your financial institution to process it.
A refund or replacement will not be provided if products are being misused, mishandled or mistakenly installed. Customers are responsible for following the instructions and advice given by the manufacturers.
Section B ATV
Off Road Vehicles supplies a standard back to base warranty on all our models.
This warranty covers the engine, gear box and differentials against defects in material or workmanship. The warranty covers the cost and freight of the parts to the the customer anywhere in Australia.
Warranty has exclusions and limitations. Off Road Vehicles excludes any warranty caused by accidental damage, normal wear and tear or abuse. We will not warrant any machines that have been structurally altered, modified or neglected or improperly maintained, or on machines used for purposes other than for witch is was manufactured.
Warranty does not cover physical damage to paint, stress cracks, corrosion, brake pads, tires, rims, shocks, cables, battery, air filters, oil filters, seals and gaskets, bearings and bushes and all other relevant wear and tear items. Warranty is to cover items such as ecu, regulators, starter motors, coils, starter relays and other electrical components that should not fail
Our warranties are solid and after sales service is always available. Parts are not expensive more than half the price of the big name brands so the ongoing up keep of your bike even outside of warranty covered periods is very affordable.